What it’s essential to know
- Google Fi customers are dealing with a ‘SIM card is now not lively’ error, inflicting cell information to cease working unexpectedly.
- The outage began late March 31, with customers reporting points throughout gadgets and areas with out a clear sample.
- Google has acknowledged the difficulty and says it’s actively engaged on a repair.
- A brief workaround entails disabling and re-enabling worldwide calling within the Fi app to revive service.
In the event you’re a Google Fi person and seeing a ‘SIM card is now not lively’ error, with cell information not working, you are not alone. Fortunately, there is a repair you may strive.
Late Tuesday evening (March 31, 2026), a number of Google Fi customers started reporting points with the service. Many Reddit customers say (2) they cannot entry cell information and are seeing the ‘Your SIM card is now not lively’ message, despite the fact that the whole lot needs to be working usually.
Google has formally acknowledged the difficulty on its assist web page, stating: “Attributable to a excessive variety of contacts, wait occasions are longer than regular. In the event you get the message “Your SIM card is now not lively”: We’re conscious of this problem and dealing to resolve it as quickly as potential. Please test again later for any updates.”
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The banner was nonetheless seen early Wednesday, April 1, 2026, round 4:10 AM ET, suggesting the outage is ongoing for some customers.
(Picture credit score: Downdetector)
There isn’t any clear sample when it comes to affected areas or gadgets, and the difficulty appears to be impacting customers randomly. Provided that Google Fi is taken into account one of many higher service providers within the U.S., it is a vital downside, though Google seems to be actively engaged on a repair.
In accordance with Reddit customers, some Google assist brokers have steered a workaround. The repair entails disabling after which re-enabling calls to worldwide numbers, after which service reportedly returns to regular.
In the event you’re dealing with this problem, you may strive the next: go to the Fi app, head to the Dwelling tab, faucet Calls to non-US numbers underneath Worldwide options, disable it, wait a minute, and allow it once more.
For now, it appears like Google continues to be engaged on a correct repair. We’ll replace this as quickly because the outage is resolved, however till then, this workaround may assist get issues working once more.
Android Central’s Take
I have not heard from my colleagues within the U.S. dealing with this problem but, however it does appear fairly widespread on-line. Certain there is a easy repair that you may strive, however I hope Google rolls out a correct repair quickly.
