Abstract
- The Home windows 11 April replace is breaking third-party backup apps.
- Affected apps embrace Macrium, Acronis, NinjaOne, and UrBackup.
- If you happen to’re affected, roll again KB5083769 and pause updates briefly to revive backups till Microsoft points a repair.
The Home windows 11 April replace has already seen its justifiable share of points, together with boot loops for some customers. Now, the saga continues, and this time it is backup apps which are affected (by way of AskWoody).
Associated
I disabled these Home windows providers Microsoft recommends – and every part works higher
Not every part enabled by default is important.
Microsoft’s newest replace subject
April’s patch has been a tough one
The April replace for Home windows 11, KB5083769, has had fairly just a few critical points to date. The most recent one to crop up is affecting third-party backup software program, together with some huge names — Macrium, Acronis, NinjaOne Backup, and UrBackup Server are identified to be impacted to date.
Backups with affected instruments are failing, and the difficulty seems to lie with Microsoft’s Quantity Shadow Copy Service (VSS), which is broadly utilized by backup apps. In response to Acronis, failed backups throw an error message stating: “The backup has failed as a result of Microsoft VSS has timed out through the snapshot creation.” The problem seems to be affecting each Home windows 11 Dwelling and Home windows 11 Professional.
What to do in case you’re affected
Uninstalling the replace ought to sort things
If you end up affected, do not panic. You’ll be able to safely roll again the replace to revive performance. Listed below are the steps:
- Open up Settings and head to Home windows Replace > Replace historical past.
- Underneath Associated settings, choose Uninstall updates.
- Discover Safety replace for Microsoft Home windows (KB5083769) and click on the Uninstall button.
This could resolve the difficulty. You might also wish to pause updates to make sure that it would not reinstall itself. This is how to try this:
- Head again to Settings > Home windows Replace.
- Scroll down and discover Pause updates.
- Within the dropdown menu, choose the specified time-frame — from one to 5 weeks.
Pausing updates for just a few weeks ought to hopefully give Microsoft time to kind out the difficulty. And when you’re in Settings, verify your storage — you would possibly have the ability to free some up simply.
Are Home windows updates at all times this buggy?
Microsoft has actually outdone itself this time
If you happen to’re comparatively new to Home windows, all these issues could have you ever questioning if that is regular. In brief: no. Whereas there’s at all times the opportunity of points with Home windows updates because of the complexity of the underlying software program, they are not usually this dangerous. Between the backup points, boot loops, and BitLocker issues, KB5083769 has been a little bit of a multitude, however hopefully the upcoming Might safety replace brings issues again to regular.
Have you ever encountered any points with the April patch? In that case, go away us a remark and tell us what you have run into.

